Dear Curry’s

Published on 27 June 2008 in Shopping, shopping

Thank you Curry’s. You have reminded me why I don’t do much of my electronic based shopping in stores any more. It makes me annoyed. You have made what should be a pleasant experience, a plain awful one. You have made me annoyed.

Very annoyed.

You see you just don’t get it do you? You think purely of the money. You pile the pressure on. You simply must sell that extended warranty.

Funnily enough I am my own man. I know what I want. I say I don’t want the extended warranty. I then insult the extended warranty. I call it a complete and utter waste of time.

Yet still the persistence. So much so that I have to reveal that I have walked out of stores before now over extended warranty hassles. Yet still the pressure. I have to invoke the f-word, and threaten to cancel the transaction and walk out of the store right that moment, because I’ve done that before. And I have. And I will again.

There is a pause. There is a fleating moment when I suspect I might just have to walk out. And then I am reprieved. But annoyed.

You see Curry’s, I could have bought what I wanted online. I would even have saved a couple of quid. But I decided I couldn’t be bothered to wait for the post. I knew deep down it would be a mistake. I knew it would all end in tears. But hey, you were there.

And after all, it was a simple transaction. How could you screw it up?

I knew my mind. I knew what I wanted. You could have made it easy. You could have made it simple.

But you didn’t. And you’ve annoyed me. You’ve reminded me why I don’t buy things like that in stores.

Cos you see Curry’s, when I buy online I tend not to get annoyed and angry. I certainly don’t swear at human beings. I get my purchase and I am happy. I jump around and leap excitedly! Look at what I’ve got! Woo! Yay!

Instead I’m sitting here doing something different. Look at this idiots! Look at these morons. Look at these people who are so indifferent to their customers shopping experience that they annoy them. They frustrate them. That they remind themselves of why they don’t do it.

Now that, my dear, sweet Curry’s, is not how one gets repeat business…